Paper Jams and Their Solutions
Paper jams are one of the most frequent issues encountered with the Xerox WorkCentre 5135. These jams can occur for various reasons, such as using poor-quality paper or not properly adjusting the paper trays. The printer is equipped with built-in sensors designed to detect jams, alerting users through error messages. To resolve a jam, users can consult the user guide and follow the instructions. Solutions may include correctly repositioning paper, clearing the jammed sheets, or checking the rollers for debris. Xerox offers video assistance on its support channel, enhancing users’ ability to troubleshoot efficiently.
For more guidance, visit How to Fix Common Xerox Copier Problems: A Quick Guide and 5 quick fixes for the most common printing problems – Xerox.
Identifying Printing Issues
Another common problem with the WorkCentre 5135 is documents failing to print, often accompanied by a disappearing print status window. This issue may result from several factors, including driver conflicts, network connection issues, or settings conflicts. Specifically, users may experience PostScript errors if a file is not properly terminated with an end-of-file command. Troubleshooting typically involves checking for printer error messages, resetting the device, and attempting to resend the document. Maintaining correct file formatting and ensuring that software and drivers are up to date can reduce the likelihood of printing issues.
Detailed insights can be found in 9 Things to Check When Your Xerox Printer Won’t Print and PostScript Error Types and Error Dictionary.
Dealing with Toner and Drum Cartridge Problems
The WorkCentre 5135 can also experience issues related to incompatible toner or drum cartridges, indicated by error codes such as 09-800 for incompatible toner and 09-900 for xerographic modules. When these errors occur, users may notice print quality degradation, such as streaks or fading. It’s essential to ensure that compatible cartridges are installed and verify that any associated CRUM chips are correctly recognized by the printer. Regular maintenance and cleaning of the printer can help prevent issues linked to the waste toner tube, which can become clogged and affect print quality.
For further information, check the Tech Info Sheets for Xerox WorkCentre 4150, 4250, 4260 and COLOR Problem DC250 (incl.PIC).
Fuser Issues and Overall Troubleshooting
Fuser problems, indicated by error codes such as 10-100 and 10-200, can significantly impact print quality. A low or malfunctioning fuser may lead to smudged prints or failure to print at all. Regular inspection and replacement of the fuser, when needed, will ensure optimal print performance. General troubleshooting for the Xerox WorkCentre 5135 involves checking error messages, performing resets, and utilizing the Diagnostic Mode for thorough testing and adjustments. Users can consult Xerox’s extensive support resources, including user manuals and FAQs, to enhance their troubleshooting efforts.
For more resources, visit WorkCentre 5135/5150 – Xerox – Xerox Support and Troubleshooting Printer Problems – Xerox.